Amazon business
Redefining integrations onboarding with AI
COMPANY
Amazon
ROLE
Lead UX Designer
timeline
4 months(ongoing)
IMPACT
Adoption by 85k users, Integrated 30+ systems with Amazon Business
Process
About the Project
Redefining the onboarding experience for Amazon Business’ integration features impacting 85k users.
HMW
How might we create a self-service integration platform that provides guided experiences to empower all ecosystem users - customers, partners, and internal teams - to confidently discover, configure, and manage integrations?